Privacy Policy
Effective date: December 23, 2025
1. Information We Collect
When you connect a Meta/Facebook Page and Instagram professional account, we may collect:
- Meta user ID (if provided by Meta during login)
- Facebook Page ID(s) you authorize
- Instagram professional account ID(s) you authorize
- Access tokens and token metadata required to maintain the connection
- Content you submit for publishing (captions, media URLs/files, scheduled publish time)
- Usage logs (publish status, error logs, timestamps)
2. How We Use Information
We use the above information only to:
- Connect your Meta assets to SpaceAI
- Publish Instagram and LinkedIn content you explicitly create and publish in SpaceAI
- Display connected accounts and publish history in the dashboard
- Provide support and troubleshoot publishing failures
3. Sharing of Information
We do not sell your data. We share information only:
- With Meta/Instagram and LinkedIn to perform actions you request (connection and publishing)
- With service providers (hosting, storage, logging) under confidentiality obligations
- If required by law or legal process, and only to the extent necessary
4. Data Retention
We retain connection data (including tokens) only while your account remains connected, or as needed for legitimate business purposes (e.g., audit logs). You may disconnect at any time.
5. Security
We store tokens securely and restrict access to authorized systems and personnel. We use encryption in transit and at rest where applicable.
6. Your Choices
You may:
- Disconnect your Instagram or LinkedIn account in SpaceAI (which stops future publishing)
- Request deletion of your SpaceAI account data (see Data Deletion section)
7. Data Deletion
You can delete your connected account data in several ways:
- Disconnect in SpaceAI: Use the "Disconnect" button in your Connected Accounts settings to immediately delete your connected account data
- Revoke in Instagram/Meta: Revoking access through Instagram or Meta settings will automatically delete your data from SpaceAI
- Email request: Email support@spaceai.so with your account details for manual deletion
All deletion requests are processed immediately and permanently. We will confirm completion when requested. (See also: https://app.spaceai.so/data-deletion)
Meta Data Deletion: We comply with Meta's data deletion requirements. When you revoke access through Meta/Instagram, your data is automatically deleted from our systems.